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PRIVATE PRACTICE PEER2PEER NETWORKS – Measure What Matters: Focus on What Matters Most

Includes a Live In-Person Event on 04/30/2026 at 12:30 PM (EDT)

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This session was presented in person at the Peer2Peer NetWorking Summit on April 30, 2026, in Alexandria, VA.

.02 CEUs/ 2.0 Contact Hours
Course level: Intermediate

This course introduces the principles and practical application of Key Performance Indicators (KPIs) in the business of physical therapy practice management.  Participants will learn how to identify meaningful metrics that reflect organizational health, operational efficiency, and patient outcomes. Participants will learn the value
of benchmarking, disciplined scorecard review, and structured team discussions. The course concludes with practical strategies for implementation of a data informed continuous quality improvement system for patient care, staff engagement, and organizational performance. 

After attending this session, participants will be able to:

1. Interpret and communicate the story behind key performance indicators (KPIs)
2. Identify performance improvement opportunities by analyzing KPI data and comparing results to relevant benchmarking standards.
3. Develop a structured approach for scorecard review and team discussions that supports data-informed decision making and continuous quality improvement within a physical therapy practice.


Mike Horsfield

PT, OCS, MBA

Mike Horsfield is President and CEO of Rock Valley Physical Therapy, a Private Practice with 60+ locations in Iowa, Illinois, and Nebraska. Mike received his MPT and his MBA from the University of Iowa. He is an adjunct faculty member in the DPT Programs at St. Ambrose University and the University of Iowa. Mike has served on numerous APTA Private Practice committees, co-founded Peer2Peer Networks, started the KPI Benchmarking Initiative, been a Director on the APTA Private Practice Board, and is currently serving as the APTA Private Practice President. 

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Live In-Person Event
04/30/2026 at 12:30 PM (EDT)   |  120 minutes
04/30/2026 at 12:30 PM (EDT)   |  120 minutes
You must register to access.
Evaluation
10 Questions
10 Questions After viewing this course, please take 2 minutes to complete the course evaluation in the Learning Center. Your feedback really makes a difference—everything we do to improve our educational content depends on what you share with us. We’d love to hear your thoughts, so please don’t skip it! Thank you. APTA Private Practice
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CEU Certificate
Up to 0.20 contact hours available  |  Certificate available
Up to 0.20 contact hours available  |  Certificate available
You must register to access.